Terms and Conditions

  1.  Watch Toolkit guarantees that all watches sold are authentic.

  2. All watches sold will remain the property of Watch Toolkit until payment has been received in full.

  3. Watch Toolkit reserves the right to amend the listed price on the website. In the event of a pricing error, Watch Toolkit will not be required to supply the watch at the incorrect price.

  4. All watches sold by Watch Toolkit are classified as pre-owned. This is despite some watches being as new and unworn.

  5. All watches sold by Watch Toolkit will include a warranty as set out on our warranty page.

  6. Watches that have been sold by Watch Toolkit online or over the telephone where the customer has not physically seen the watch will be provided with a 14 day returns policy from the date of delivery (UK only).  Please inform Watch Toolkit by telephone or email if you wish to return a watch within 14 days of delivery. To be eligible for a return:

    • the watch must be unused and in the same condition as it was when sold;

    • the watch must be in the original packaging and include the certification and all the accessories which were sold with the watch;

    • the accessories and packaging must be in the same condition as they were when sold; and

    • you must have proof of purchase.  

    • In addition to the above, if returning a new, unused watch, all factory protective stickers and seals must be intact and not removed from the watch.

  7. Returned watches will be inspected by Watch Toolkit before a refund is made. Any watch returned should be well packaged and adequately insured for any loss, damage or theft. Upon receipt Watch Toolkit will refund the payment via the same payment method as received.

  8. The returns policy at paragraphs 6 and 7 does not apply to watches bought in person where the customer has physically seen the watch. 

  9. Watch Toolkit requires a valid photographic ID to be provided when you purchase a watch from us or sell a watch to us.